Post Office Card Accounts are similar to bank accounts, but can only be used to receive Welfare Benefit payments. They can be easier to set up than a bank account.
A Job Centre Plus advisor can help you set an account up.
You will be given a Post Office card account with a plastic card and a Personal Identification Number (PIN). You use this to get your money out at the Post Office.
*Be aware, the card cannot be used in cash machines and you cannot pay wages into it.
How to open an account
Do not go to the Post Office to open a Post Office Card Account.
You can only arrange it through the Jobcentre Plus.
Bradford Westfield House Jobcentre
During Covid, it is not possible to contact Jobcentre Plus directly by phone. For general enquiries, you can email them, putting in the Subject Box : JCP Contact Us Local Office Westfield House Jobcentre Plus.
You can get phone information from the national helpline, about your personal circumstances, job-seeking, existing claims and new claims.
You will be given a lot of information and choices about who to contact next. If you need help with this, you could try asking at Bradford Citizens Advice by phoning 0344 245 1282. Or you could ask at a community centre near you.
At the moment, it is not possible to contact a jobcentre direct by phone.
This will change soon, after Covid restrictions end.
Meanwhile, there is information online, for example about :
- finding a job
- universal credit
- new benefit claims
- existing benefit claims
- National Insurance numbers
You can also email Eastbrook Jobcentre, using the address below.
Be sure to write in the subject box :
JCP Contact Us Local Office Eastbrook House Jobcentre Plus
To get your money out at a Post Office
There are 2 Post Office branches in Bradford city centre:
There are also smaller Post Office branches in local areas of Bradford. You can find your local branch in the map below or use the Royal Mail Post Office Branch Finder.